01. What is Membership Rewards??

Membership Rewards is our loyalty program designed to reward you for taking your skincare journey with us! Through the program, you will be eligible to earn points whenever you engage with Botanic Pretti5, such as making a purchase, birthday and referring us to your friends =)

02. Who is eligible for Membership Rewards?

Everyone! Just sign up for an account HERE and start earning points! Please note that one account is allowed per customer.

03. How do I earn the points?

Sign Up: New customers who sign up for the program will be rewarded with 200 points immediately! If you already have an existing account, no worries, your points will be shown on the rewards pop up.

Purchases: All qualifying purchases earn points for every dollar spent.

Refer-a-friend: You can receive points once your friend completes their purchase. (Please refer the points table!) You can refer as many friends as you like.

Birthday:  We’ll award point as a birthday gift

04. What are Exclusive Surprise Privileges?

Details of the instant surprise offer will be notified via email and our official social media. Stay tuned! 

No points will be accumulated for the amount spent in the Exclusive Surprise Privileges. 

Botanic Pretti5 reserves the right of final decision. 

05. What if I already have Membership Rewards account with Pretti5?

Awww, that’s great! You have automatically been enrolled in the Membership Rewards Program. Any purchases made previously, will be automatically reflected in your Membership Rewards account!

06. Does my member level ever expire?

Your current level of membership is calculated based on activity from the preceding calendar year. The points will be expired one year appoint the purchase of your last order. 

07. What happens if my order is returned or cancelled?

Any points associated with that order will be deducted from your Membership Rewards account balance.

08. How do I leave the Pretti5 Family Reward program?

We’re sorry to see you go! If you would like to leave our Membership Rewards program, please email at wecare@pretti5.com and we will deactivate your account. Please note that deactivating your account will cause you to lose any accrued points. You may re-enroll in the program at any time, however, your Rewards balance will be reset to zero.

09. I need help with my Membership Rewards account.

Contact us at wecare@pretti5.com with any questions or feedback!